Q&A

What is your return policy for abayas?
A: We offer a 14-day return policy for abayas. Items must be in good condition with tags attached. If you're unsatisfied with your purchase, please contact our customer support team, and we'll guide you through the return process.

Q: How quickly do you ship orders?
A: We process and ship orders within 2 business days. For customers in Ottawa, Canada, we also provide a convenient pickup option.

Q: Do you provide sizing information for abayas?
A: Yes, we have detailed sizing charts and measurement guides available to help you choose the right size. If you have any concerns about sizing, feel free to reach out to our customer support team for personalized assistance.

Q: Can I exchange an item for a different size?
A: Absolutely! We understand sizing can be tricky, so we offer a hassle-free exchange process. Contact our customer support team, and we'll assist you in making sure you get the right fit.

Q: Are the abayas of good quality?
A: Yes, we take pride in the quality of our abayas. Detailed information about the materials used, care instructions, and any unique features can be found on our product pages.

Q: Do you have a physical store in Ottawa?
A: While we don't have a traditional in-store setup, we offer in-store pickup for our Ottawa customers. Choose this option during checkout, and we'll have your order ready for you.

Q: How can I contact you for further assistance?
A: For any additional questions or assistance, you can reach out to our customer support team at Wecare@solyla.com. We're here to help ensure your shopping experience with us is seamless and enjoyable. Don't hesitate to contact us for personalized support.


Feel free to contact our customer support team for any additional questions or assistance. Your satisfaction is our priority!